Membership T&Cs

We are The Firm, a community and online platform for in-house recruitment and Talent professionals. We provide services through our membership in areas such as templates and resources, research and benchmarking, events, training, and an online networking platform. Members are able to use our services to be supported in their work, to connect with others and gain insight and information.

When you sign up for Premium Membership of The Firm, you agree to all of these terms. Your use of our services is also subject to our Cookie Policy and our Privacy Policy, which covers how we collect, use, share, and store your personal information.

As a Member of The Firm, the collection, use and sharing of your personal data is subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.

Our mission at The Firm is to support, connect, develop and inspire our members. One of the ways we do this is by providing an online platform for members to communicate with each other, through member-to-member connections and messaging, discussion groups, and a live activity feed. Upon signing up for membership you will automatically be issued with an online profile, using the information you provide at the point of sign-up. By signing up for membership you are giving permission for your profile and the profile of your team to, be set by default to ‘visible’. This means your profile (and that of your team if applicable) will be added to the member directory. This can be viewed by other members (who are solely in-house recruitment professionals in the TA and talent space) who will be able to send connection requests which you can accept or decline as you wish.

If you wish to disable this feature for you or your team members,  you can do so via the Profile Visibility Settings page.
The content of messages within the Community can be accessed by a designated member of the Firm Team but will only be accessed in the event of suspected or reported of abuse or threat to protect the business and its members.

  • All team members are required to hold their own license to access membership content and logins cannot be shared. The appropriate and correct number of licences for the team size should be purchased.
  • We require any teams of five or more to purchase ‘Team’ membership at the flat fee for the whole team referenced on our ‘Pricing’ page. We do not permit individual memberships to be purchased by anyone in a team of five or more. Any individual memberships purchased by persons who work in teams of five or more, will be rejected. *
  • You will not share an account with anyone else – you are responsible for anything that happens through your account unless you close it or report misuse.
  • Any breaches of the above could result in membership being terminated with no refunds given.

Here are some promises that you make to us in this Agreement:

You are an in-house recruiter or work as a Talent Acquisition or Talent Management professional – membership is not permitted for suppliers to the talent acquisition industry. You are eligible to enter into this Agreement and you are at least 16 – membership is not for use by anyone under the age of 16.

You will only have one Firm account, which must be in your real name. Creating an account with false information is a violation of our terms.

You agree to choose a strong and secure password and to keep your password confidential.

We seek to provide insight for our members around industry trends and best practice so that members can learn from each other and be as productive as possible. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.

Surveys are conducted by us and others on our behalf. You are not obligated to respond to surveys, and you have choices about the information you provide. You may opt-out of research and survey invitations.

We use data to generate aggregate insights.

We use your data to produce and share aggregated insights that do not identify you. For example we may use your data to generate statistics about our members, industry trends and benchmarking information.

We share your personal data with our service providers who help us provide our membership services (e.g., research, benchmarking and marketing).

They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

You’ll honour your payment obligations and you understand that if you buy our premium membership service, you agree to pay us the applicable fees and taxes. Failure to pay these fees will result in the termination of your membership.

Tickets for the events must be purchased directly from the Organisers . All Fees must be received by the Organisers before the Ceremony.

Fees are committed to at the point of order or issue of supplier agreement and must be paid in full by the deadline conveyed on the website, entry forms, invoices and booking forms;

Tickets are non-refundable from the point of order, not payment.

By purchasing Tickets via the website or any other means, the Attendee agrees to provide the Organisers with all information requested.

The Organisers will not be liable or responsible to Attendees and/or Entrants for any failure or delay in performing any obligation under these Terms and Conditions arising as a result of or in connection with any strike, lock out, trade dispute, accident, fire, flood, existence of hazardous materials or any natural disaster, compliance with public health advice, terrorist attacks, acts or regulations of local or national government, or act of God or any contingency whatsoever beyond the Organisers reasonable control (an “Event Outside our Control”). In particular, but without limitation, any suspension or cancellation of the Event and/or the Awards arising as a result of or in connection with an Event Outside our Control shall not constitute a breach of contract between Attendees and/or Entrants and the Organisers, nor will Attendees and/or Entrants be entitled to any refund or to any claim for any loss or damage howsoever arising as a result of a cancellation or postponement arising as a result of or in connection with an Event Outside our Control.

Personal arrangements including travel, subsistence, hospitality or accommodation relating to the Event which have been arranged by Attendees and/or Entrants are at their own risk. In the event that the Organisers decide to postpone (as opposed to cancel) the Event due to an Event Outside our Control, the Organisers will attempt to re-organise the same as soon as reasonably practicable and convenient after the Event Outside our Control has ceased.

All attendees are expected to behave appropriately and safely and The Firm takes no responsibility for behaviour of individual attendees arising in damages loss, reputational risk or injury.

Firmdays

The number of peoples attending each live #Firmday is capped at 3 for ‘Team’ membership (<25) and 5 for ‘Corporate’ membership (<50) and above. We are unable to offer or sell additional tickets to more than this number of people.

By signing up for our events, you are giving permission for any photography of the event to be included in our event footage, website imagery and marketing materials. If you wish to request not to be photographed, please contact info@thefirm-network.com at least 24 hours prior to the event.

You’re okay with us providing notices and messages to you through our website and contact information. If your contact information is out of date, you may miss out on important notices.

You agree that we will provide notices and messages to you in the following ways: (1) within the website, or (2) sent to the contact information you provided us (e.g., email, mobile number, physical address). You agree to keep your contact information up to date. At any time you can opt out of email and communications from us by emailing info@theFirm-network.com.

The Firm community channels are a place where you as a member of The Firm can be part of the conversation. You can ask other members and the wider TA community questions, get help, solve issues, swap ideas and tips and engage with your peers in a safe online environment.

We want you to become experts; community channels give you the opportunity to gain insights and information, build your network and share your knowledge. .

Please add your photo, let us know where you are based, tell other users a bit about yourself in your bio, and ask and answer any questions you can. The more you put in, the more you get out.

The power of referral and help from your peers will help grow your knowledge
At all times please:

Be welcoming, inclusive, friendly, and patient

Be considerate

Be respectful (of others experience or indeed the lack of it)

Be professional

Before sharing or using someone else’s copyrighted works, trademarks, private information, or trade secrets, please make sure you have the legal right to do so.

We strive to maintain a safe and friendly community for our members. The forum shouldn’t be used to harm others or their career or business prospects or to air personal grievances and disputes. It is not okay to use the forum to harass, abuse, or send other unwelcome communications to people (e.g., romantic advances, sexually explicit content, junk mail, spam, chain letters, phishing schemes). We do not allow hate speech acts like attacking people because of their race, ethnicity, national origin, gender, sexual orientation, political or religious affiliations, or medical or physical condition.

Not everyone will understand jokes, sarcasm, oblique references, colloquialisms, or euphemisms in the same way you do. Always try to empathize with the other parties and recognize they may come from a different background and interpret words differently than you.

You and The Firm agree that if content includes personal data, it is subject to our Privacy Policy.

You and The Firm agree that we may access, store, process and use any information and personal data that you provide in accordance with the terms of the Privacy Policy and your choices

You promise to only provide information and content that you have the right to share, and that your The Firm profile will be truthful.
You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights).

We have the right to limit how you connect and interact on our platform The Firm reserves the right to limit your use of the platform and The Firm reserves the right to restrict, suspend, or terminate your account if The Firm believes that you may be in breach of this Agreement or law or are misusing the services
The entire content of the premium membership platform are subject to copyright protection under the laws of the United Kingdom and other countries. You acknowledge that misappropriation, misuse, or redistribution of content on the membership platform could cause irreparable harm to The FIRM or to third parties. With respect to the membership area, permission is granted to display, copy, distribute, and download the materials on the platform for internal business use only, provided you do not modify the materials (except with respect to tools provided on a Site that expressly allow for users to download such tools and customize them for their own purposes) and that you retain all copyright and other proprietary notices contained in the materials. You may not, however, copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works of, transmit, sell or offer for resale, or in any way exploit any part of the platform without our express written permission. You also may not “mirror” any material contained on this Site on any other server without prior written permission from The Firm.
We may, as a convenience to users, provide links to third-party content and other websites on the platform. We do not endorse, sponsor, or accept any responsibility for such material. We are not responsible for the content or privacy practices of any linked websites.

Our products and services and links from the platform to any third-party websites, are provided AS IS, and we make NO REPRESENTATION OR WARRANTY OF ANY KIND with respect to them.

WE DISCLAIM, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY AND ALL (a) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (b) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD-PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS; (c) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THE PLATFORM; (d) WARRANTIES RELATING TO THE ACCURACY, RELIABILITY, CORRECTNESS, OR COMPLETENESS OF DATA MADE AVAILABLE ON THE SITES OR OTHERWISE BY THE FIRM; AND (e) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE, OR OTHER ACTS OR OMISSIONS BY THE FIRM OR ANY THIRD PARTY. FURTHER, THERE IS NO WARRANTY THAT THE PLATFORM WILL MEET YOUR NEEDS OR REQUIREMENTS OR THE NEEDS OR REQUIREMENTS OF ANY OTHER PERSON.

WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, (a) THAT THE INFORMATION PROVIDED THROUGH THE SITES WILL BE FREE FROM ERROR, OMISSION, INTERRUPTION, DEFECT, OR DELAY IN OPERATION, OR FROM TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS; (b) THAT THE SITES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (c) THAT DEFECTS OR ERRORS IN THE SITES WILL BE CORRECTED; OR (d) THAT THE CONTENT ON THE SITES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THE SITES IS SUBJECT TO CHANGE WITHOUT NOTICE, AND WE DISCLAIM ALL RESPONSIBILITY FOR THESE CHANGES.

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING UNDER THESE TERMS OF SERVICE IS YOUR RIGHT TO TERMINATE YOUR USE OF THE PLATFORM. YOU AGREE THAT WE WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, INCLUDING LOST PROFITS OR COSTS OR ATTORNEY’S FEES, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, BREACH OF WARRANTY, DEFAMATION, NEGLIGENCE, OR STRICT LIABILITY. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law, but the provisions of this section shall in any case be interpreted to limit our liability to the greatest extent permitted by law.

IN THE EVENT THAT YOU HAVE A DISPUTE WITH ANOTHER USER RELATED TO, ARISING FROM, OR IN ANY WAY CONNECTED WITH YOUR USE OF THE PLATFORM, YOU RELEASE THE FIRM FROM ANY CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH A DISPUTE, AND AGREE TO HOLD THE FIRM HARMLESS IN CONNECTION WITH ANY SUCH DISPUTE.

The Rules and any dispute or claim arising from or in connection to them or their subject matter, existence, negotiation, validity, termination or enforcement (including non-contractual disputes or claims) shall be governed by and construed in accordance with English Law.

The Court of England shall have exclusive jurisdiction in relation to any dispute or claims arising out of or in connection with the Rules, their subject matter, existence, negotiation, validity, termination or enforcement (including non-contractual disputes or claims).Change
We may make changes to the Agreement.

We may modify this Agreement, our Privacy Policy and our Cookies Policies from time to time. If we make material changes to it, we will provide you notice through our services, or by other means, to provide you the opportunity to review the changes before they become effective. We agree that changes cannot be retroactive. If you object to any changes, you may close your account. Your continued use of our platform after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms.