#FIRMday Manchester - 28th September

Join us for our first in person #FIRMday of 2021! Where we’ll be running sessions on candidate experience, onboarding, flexible workforces and much more.

#FIRMday Back On The Road - Re-connecting you all

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Virtual Round Table – Volume and Customer Service Recruitment


Volume recruitment for many organisations around the globe has always been a challenge, with many embarking on transformations to review their approach to increase success and ultimately reach the goal of lower attrition and a more engaged workforce.  With the introduction of more AI solutions on the market, online testing and video interviews etc., these enable a faster process but how accurate are they and do they impact the candidate by removing the human element?  Join The FIRM team and Kevin Hough, Head of Talent, Learning and Resourcing from LV= for a virtual round table where we will be discussing the challenges of volume and customer service recruitment across our industry and participate in shared learning and experience.

Topics will include:

  • How to automate ‘just-in-time’ sourcing strategies, screening and hiring.
  • Challenges in ensuring you are identifying the right pre-qualified talent based on your required volume
  • How to ensure you have a robust candidate pipeline
  • The value of being data-driven to understand your organic recruitment traffic rates and which sources are more effective
  • And much more!

Thursday 22nd September 13.00 BST / 14.00 CET / 8.00am EDT

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