AstraZeneca have been looking at their approach to Candidate Experience over the last few years and have taken a thoroughly deep dive into the topic. What do we mean when we say CX? Where do we need to improve and how should we be measuring it?
Come and join us and Will Dempsey, Director, Global Talent Acquisition at AstraZeneca who will share the AZ candidate experience journey.
During this event will explore:
- How to define CX and Map the moments that matter
- How AstraZeneca have addressed the need to better understand what their candidates want and need at each stage of the recruitment process and where the current experience doesn’t meet their expectations
- The importance of measuring and tracking CX and how to turn data and feedback into actions.
- Key learnings and outputs from their CX improvement project
This member case study session is a must attend for anyone on the CX improvement journey.
It will help to increase your understanding around candidate experience, share any challenges and explore tangible solutions you can take back to your team!